Feb. 16, 2026

Agenda

The House Partnership PPG - Including HEALTH CHAMPIONS

NOTES OF MEETING HELD ON 16th February 2026 AT 6.30PM

Greystone House Surgery, Redhill

The House Partnership staff attending:

Caterham Valley Medical Practice - Dr Richard Wright – Partner

Caroline Towers – Practice Manager

Greystone House Surgery - Dr Jonathan Leung – Partner

Moat House Surgery - Dr Hijab Khan – Partner

The House Partnership - Jacquie Clayson – Operations Manager

 Apologies:

            BC

Minutes

FC opened the meeting and passed over to Paula from St John’s Ambulance who provided us with a presentation and practical demonstration on the use of defibrillators and Epi Pens. Key points for members who were not there are:-

·         If encountering a person whom you believe has suffered a cardiac arrest then firstly, make sure that the casualty’s airways are clear – two fingers under the casualty chin to lift up the head.

·         You or somebody else to call the Emergency Services who will usually know your location if using a mobile phone as they can locate by nearest mobile mast. They will direct you to the nearest public defibrillator.

·         Once opened the defibrillator will ‘talk’ you through the correct procedure, check for a pulse and administer a ‘shock’ to get the heart back into a correct rhythm and heartbeat. Also false modesty will delay the correct treatment. (Tip – a phone app such as ‘what3words’ may also be helpful in locating the casualty for the Emergency Services).

·         Epi Pens deliver adrenaline to casualties that may be experiencing an extreme reaction to an allergen. After removing the safety cap the pen should be applied fairly forcefully to the thigh muscle through clothing if present. A second Epi Pen may be used if one is not sufficient.

The meeting expressed their thanks to Paula from SJA and also to Amy G. who organised the event.

Finance Report.

LAR advised that the current balance stands at £601.75 as £22 had been received from the sale of ‘hedgehogs’ at GH reception and suggested that we might wish to consider expenditure of £300 or so, on something that will benefit patient care. Thanks to Jo Smith for her hedgehog production.

Practice Updates

Jacquie Clayson updated the meeting with news from Greystone and Moat House surgeries as follows:-

  • Rachel Lynch, Practice Manager at Greystone House left last week and Fran Lemanska the new Practice Manager is due to start 23/2/26
  • The new Practice Manager at Moat House is Nicola Brown and she is currently in transition from Greystone House where she was previously Office Manager
  • There are currently a number of GP changes
    • Greystone - Dr Ellis is moving from Moat House to be at Greystone House. And we are in the process of recruiting a further GP
    • Moat House - Dr Adu is leaving, Dr Wallbank and Dr Khalafpour have started. Dr Khokhar is due to start in May and we are in the process of recruiting two further GPs
    • At Caterham Valley - Dr Wong is due to become a Partner in April and we are in the process of recruiting a further GP
  • Our new Care Co-ordinator, Kelly, is working with our doctors to provide additional proactive support to some of our patient with chronic conditions 
  • We are progressing with our clinical system merge, the systems are due to go down at Caterham Valley at 1pm on Friday 17/4 and hopefully will be back first thing on the Monday morning. We are planning support for the patients at Caterham Valley during the down time
  • The meetings were discussed and the patients were happy for the meeting to continue rotating around each practice with just the local GP and Practice Manager attending. They were also happy to trial moving the days of the meeting and times e.g. Thursday lunchtime for Moat House which is the next meeting.

Caroline Towers, Practice Manager updated the meeting with additional news from CVMP as follows:-

  • Dr Weber-McCartney, a GP partner will be leaving at the end of May to live in Spain. 
  • We have a new salaried GP starting mid-March - Dr Ameen.
  • We have received verbal confirmation that we have been given permission to take over the empty unit in our building and convert it into 2/3 clinical rooms.  

Any Other Business

Amy G. raised an issue whereby she requested an urgent call back via a call to triage but did not receive a response until much later in the day when she had been in some ‘discomfort’ for a while. Dr Jon Leong advised that the vast majority of morning calls are dealt with by lunch time and afternoon calls by that evening although this could not be guaranteed as much depended on the volume of inbound calls.

Date of Next Meeting

To be agreed but will be at Moat House Surgery, Merstham. As shown above, Jacquie suggested that we consider lunchtime meetings as these may be more convenient to members and staff. Any views please? Personally, venturing out on a dark evening in the depths of winter has never held much appeal to me.